This course guides you on how to confidently respond to criticism and negative feedback.
Course Content:
Learning why it is natural to have a defensive reflex
How defensiveness affects our leadership impact and peace of mind
How confident handling of criticism can affect our leadership impact and peace of mind
What are the 5 Key Strategies that help us overcome the defensive reflex
By the end of this course:
- You will know the most practical simple tips to overcome the defensive reflex and confidently respond to any criticism or negative feedback
- You will know what the 5 sets of skills are that help you lead through influence while navigating the challenges of working with a team
Key Benefits of the RESPONDING TO NEGATIVE FEEDBACK:
Handling criticism in a
-less impulsive
-less potentially damaging
-more confident way
